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how to properly connect samsung phone

Deanmadej

17 de marzo de 2014 00:30

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Media works but the phone calling and phone answering will not work

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6 comentarios

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  Sena 18 de marzo de 2014 18:55

  Can you please be more specific about which Sena headset you are using and what kind of Samsung phone?

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  Deanmadej 18 de marzo de 2014 23:59

  SMH10 and Samsung 4

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  Sena 19 de marzo de 2014 20:36

  I suggest performing a Factory Reset and a Fault Reset on the SMH10 first followed by powering the headset back on and placing it into Phone pairing mode. Finally, go into the Bluetooth settings of the Samsung Galaxy S4 and press Scan. The SMH10 will show up and then tap on it to start the pairing process.

   

  The steps for Factory Reset, Fault Reset, and placing the SMH10 into Phone pairing mode are all covered in the User's Guide.

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  Sebastiano 5 de febrero de 2015 15:43

  I also have a Samsung S4 and with my SMH3 I can hear music and multimedia but can't couple the audio from the Phone. I will try to Factory reset, I tried to upgrade the firmware (Italian) but without any success. In the bluetooth settings of my S4 I can't select the SMH£ as a Phone audio.

  I will inform wou

   

  Thanks

   

  Seb

• 0
  
  Pablo Motta 5 de febrero de 2015 17:19

  If you continue to have issues, try rebooting (turn the power off, not the screen) your phone as well. 

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  Sebastiano 9 de febrero de 2015 18:05

  I just tried the Factory Reset, then paired again with my S4 and all is working properly. Thanks