Water resistance
Hi support team.
Riding through the rain is a way of life in the UK. We get a lot of it, and we get wet a lot, thats why bikers invest heavily in rainproof gear. It's difficult even for the UK met office to predict exactly where showers will fall. so on a long group ride, when anticipating showers, light or heavy, bikers will obviously choose to wear waterproof gear, in which they invest heavily. But Sena recommend to me that the 20s should not be exposed to any type of shower, therefore owners, on finding this out, would frustratingly be compelled to decide on one of these options before the ride:
Before setting off remove the entire 20s unit including its base from the helmet and ride without communications:
Leave it all on, and if there's are showers, stop if possible and legal, and remove just the top unit, leaving the base on the helmet exposed to rain:
Try to protect the whole thing with a makeshift cover during showers and lose its funcionality:
Risk the entire unit in showers:
Not go riding at all.
Most would agree that none of those options are acceptable. And a device made to wear externally on a motorbike helmet should be able to withstand showers, and would not be much use if it could not; as myself and two fellow riders found out when our three brand new units failed in a relatively light shower.
Because of Senas' advertising suggestion that it is water resistant to inclement weather, many UK riders including myself, have bought them, and like me, will feel let down and extremely disappointed to discover they cannot, in fact, use them through a shower for fear of damage via water ingress. Your reply to my previous communication was ambiguous about what you mean by inclement weather and furthermore, it is unclear if in fact, your guarantee definitely covers damage due to water ingress during inclement weather. So, riders in the UK will surely and inevitably question the suitability of a helmet device with such untrustworthy credentials.
It is a shame a good unit like this is completely spoiled by its poor water resistance, and I think many more people will agree, and in time will be questioning the tech team about this oversight by Sena. I know concerns about this have been posted on the internet. I really think Sena should recognise there is a problem and perhaps recall all these units to improve the water resistance, or issue owners with a snap on rain cover, because inevitably, there will be riders attempting to remove them from their helmets whilst riding in the rain, and ultimately, that will lead to a fatality.
Regards
Alan
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I can hardly believe the above comment. As the Netherlands gets its share of rain as well, one primary reason to choose the Sena product was the (suggested??) build quality. Which cannot but include resilience to rain!
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iv just had the same problems the seal on the bass of my clamp has started to breakdown after only 6 months and as i very relay remove the unit the last time it rained the i kept getting static then it kept say that intercom had failed, i hadent even touched the the main unit but im in talks with sena to hopefully get this sorted as its the best thing iv bought in a long time.
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Waterproof unit should be 1st priority. Scala does it. Scala is inferior in terms of "easy to use" but my sena 20s both were replaced twice because of water so no sena for me until they have a waterproof unit. (also, they would get so many people move away from scala but their R&D or design department thinks otherwise because its been a while they are problematic in heavy rain and they do nothing)
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Is the 50S water resistant? Can it be used in the rain?
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Has anyone managed to do a DIY rain solution to a Sena device?
I've recently bought an SF4, although I don't ride yet. I've got the helmet & comms device to start with.
Although in a perfect world, corporates would be 100% logical, we unfortunately still live in reality. Often in the past I've been forced to provide DIY upgrades to stuff I've bought which fails to live up to my expectations.
I was looking at the SF4 unit & socket on my helmet, thinking about how to protect the contacts. Got a couple ideas, but obv can't yet try anything out.
1. electrical tape around the front half of the unit, obv covering the connection betw unit & socket.
2. Finding a way to cover the entire socket & unit with a plastic "bag" or "sleeve".
Personally I'd probably trust my own DIY jobs rather than trusting some half-baked attempts to add "rain proof" onto a product using skimpy rubber somewhere.
I've learnt about 2 or 3 other brands from the posts on these forums. The only motorcycle shop worth it near where I live seems to specialise in Sena. How difficult is it to rewire an entire helmet if changing the entire kit?
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Ran mine through the washer and dryer. Any hope? Red light comes on when plugged but will not turn on. Tried resetting. No success.
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Try rice in a zip lock baggie.
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Thank you. No luck
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SENA have made poor water resistant product for years. MANY MANY people complain about it and suggest to build a waterproof unit but nope, they don't do it, they don't care... Had a SENA 50r, had it replaced 3 times and then gave up and went back to SCALA with the Packtalk Edge. I don't like the way SCALA works but the waterproofing is gem and very reliable. I know I know, many people never had problems with their SENA but maybe it's the way my bike is designed that have the SENA's ingest a lot of water and ultimately, fail :(
I was able to make a little plastic in the past for my SENA but in heavy downpour, I had problems so, I hope they will make a waterproof unit sooner or later.
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I just had similar issues. After only 6 months, the seal on the bass of my clamp has begun to break. I had to remove the unit the last time it rained because I kept getting static and it kept saying that the intercom had failed, even though I hadn't touched the main unit. I'm in talks with Sena to hopefully get this sorted out, because it is the best thing I've bought in a long time.
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