SRL3 Static when connected to other helmets

Robert Donegan

26 de enero de 2024 09:43

Hey guys. I have had my Slr3 for a month or so and no matter what helmet I connect to I always get loud static the further you are from a rider. My srl2 could connect a long way (over 400mtrs) with line of sight. The srl3 gets static after 10mtrs. At 100mtrs it almost un bearable to leave on. Has anyone come across this problem. I have all the updates done. And have tried resetting as well as multiple different helmet. Thanks.

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• Comentario oficial

  

  Alex - Sena Support

  1 de febrero de 2024 18:53

  What Tony mentioned is correct.

  Unfortunately, your riding environment dictates the quality of the audio being routed, and the sound quality is also affected by the number of connected devices.

  We've conducted some testing, and it appears that the signal is somewhat blocked by the head. The thickness of our skulls can pose a minor issue, though it is minimal. But i figure i share that since it was a pretty funny experiment to conduct, even turning your head would make some small changes.

  Although 400m/.25miles may not seem like much, in terms of how Bluetooth works, it's a relatively long distance.

  Our office is situated near a park with over 1 mile of open field and no intrusions, where we frequently conduct tests. We can confirm that it does work, but the farther away you are, the more interference you can expect.
  
  although, if there are more than 3 riders, you can effectively daisy chain the connection to increase range/stability in a sense as well.
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  Simon Felix

  21 de agosto de 2024 19:41

  Hey Alex. The issue is that the connection works up to *10 METERS*, after that static noise increases with every meter.

  Can this be improved? An intercom with only 10m range is not that useful...

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  carina mon

  5 de diciembre de 2024 03:06

  If your SRL3 (Smart Riding Light 3) helmet system is experiencing static or noise issues when connected to other helmets via Bluetooth, it could stem from several causes. Here's how you can troubleshoot Sprunked and resolve the problem:

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  Robert Donegan

  5 de diciembre de 2024 03:19

  Above is a spam link.

  In other news. Even after a warranty claim on the 1st unit. As it melted due to being wet and charging. So obviously no safety measures in there.
  The new unit is not any better.
  Tho now I see there's an adapter for the srl2 to fit my helmet. I think I'll go back to that as the srl2 was damn near perfect. I'll just be sacrificing the music quality.

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