SRL 3 voice commands not working
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having the same issues as the above the SRL3 worked fine for the first week then the HEY SIRI and the hey sena function dropped out and have gone through the many back and forth of resetting the system and even resetting my phone although the siri function worked perfectly fine on the phone. If this is a common fault, why are they still selling this item without a competent firmware fix? Sena really needs to step and and be upfront about the issues or refund the monies spent on their items.
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This what I already have said.
And the question is, what SHOEI does for that. They just enjoy our money.
They at least must refund 100$.0 -
So here my take on Sena as a company. The leadership has no plans to fix the voice command software/hardware not working for its intended purpose. They use there customer service agents which are not the bad guys too convince the customer that the units works for them when testing them at their testing facility. The problem is that they will never work in real world environment. My suggestion is take your money elsewhere next time you upgrade your communication system. That’s what I plan on doing. “Fool me once, shame on you. There will be no fool me twice.
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I have just done the latest update and the hey siri is now working
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Maybe I have a solution.
Since the last weeks I struggled also with this problem. My smpartphone: Samsung S23 Ultra, firmware of slr3: 1.4.1
Until today i was not able to use the command "Hey Google" and of course it was not a mistake by sena. It depends on my smartphone and settings!!I solved it with two easy steps:
At the start: 1) Start the slr3 and wait until slr3 is connected to the smartphone. 2) Afterwards connect with the sena app.-
Configure Google:
Activate "Hey Google" via smartphone, not via slr3, with following command: "Hey Google open the assistant settings"
Scroll down to the section "My Apps": search for "Sena Motorcycles" and activate all necessary settings. -
Activate "Hey Google" for slr3:
Stay connected with the slr3!
Unlock the smartphone!
Push the button between +/- on slr3 for ~3 sec.
A popup will appear on your smartphone with the question "How this should be opened"
Select with Google and "every time".
I think the second point is the primary step. It sounds simple and stupid but it helps in my case. With this setting Google knows that this command regardless wheter you push the button ~3 sec or you say "Hey Google" is executed by Google.
Hope that this workaround helps some guys.Have nice trips and stay upright!
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Configure Google:
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Hey Marco, how is “hey Sena” working. Most of can get hey google and hey Siri to work when stationary on the bike. But hey Sena doesn’t respond. Which make it impossible to control Sena hardware commands.
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Hi guys,
I am using Sena SRL3 in a Neotec3. It startet to work with "Hey Google" since last firmware version 1.4.1.
The problem is "Hey Sena". There is no way to get it working. Nothing happens when I try voice commands like "Hey Sena, check battery". I have configured the voice assistant in spanish, I try with voice commands in spanish but still nothing happens.
Is there any "real" solution for this?
Regards
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a very big disappointment for such an expensive unit.
@sena support, is there still no solution after such a long time? This will be my last sena if this continues.2
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