Disable noise control on spider ST1

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  • Comentario oficial
    Alex - Sena Support
    Alex - Sena Support

    Hello,

    Unfortunately, there is not much we can do about disabling the noise cancellation engine. However, there are several ways to reduce ambient or wind noise from entering your helmet, which may trigger the noise cancellation. You can try using the extra provided mic filter to increase density or using a wind blocker around your helmet to improve audio levels.

    Another thing to note is that if the speakers are not centered or within close enough distance to your ears, there will be notable differences in audio levels. I've experienced this myself, where being a few millimeters off-center can make the audio seem quieter than it actually is.

    If you believe this to be a hardware fault and the device is under warranty with a copy of the receipt, please submit a ticket and include a recording of both the ST1s in mesh intercom, along with a sample of the audio level differences.

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