New Owner 50R
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Hi Kevin,
It seems like you're encountering issues with controlling music playback (forward/back, play/pause) via your Sena 50R after pairing it with your Garmin Zumo XT and phone. Here are some troubleshooting steps to help resolve the issue:
1. Check Bluetooth ProfilesEnsure the Correct Profiles Are Active: The Sena 50R and Garmin Zumo XT should be using the correct Bluetooth profiles for both phone and media. The phone call profile (HFP) and A2DP profile (for music streaming) should both be enabled on the Sena 50R.Ensure that the Sena 50R is connected to both your phone (for calls) and your GPS (for music).
You may want to check in the Sena Device Manager or Sena Connect app to confirm that the 50R is configured correctly for these profiles.
2. Re-pairing Device
Unpair and Re-pair: Since you mentioned doing a factory reset, it might be worth unpairing the Sena 50R from both the Garmin Zumo XT and phone, then re-pairing them.
Forget the connection on both the Sena 50R and your phone/GPS. Then go through the pairing process again to make sure both devices are correctly connected.
3. Media Control Settings
Ensure Media Controls are Enabled: The Sena 50R has media controls that should allow you to skip, pause, or play music through the GPS. Double-check that these settings are enabled.Try using voice commands by saying “Next” or “Play” while the Sena 50R is connected to the Garmin Zumo XT and phone.
If voice commands aren’t working, ensure that the 50R's voice command feature is enabled via the Sena Connect app.
4. Check Garmin Zumo XT Settings
Media Settings on Zumo XT: Ensure that the Garmin Zumo XT is set up to transmit music to your Sena 50R. Some GPS devices have settings for media output that you need to enable for music to play through Bluetooth.
Check the Zumo XT settings to ensure Bluetooth audio output is configured to send music to the Sena 50R.
5. Update Firmware
Ensure Firmware Is Updated: Make sure that both the Sena 50R and Garmin Zumo XT are running the latest firmware. Sometimes issues like this are fixed through firmware updates.Use the Sena Device Manager to check for updates for the 50R.
Check the Garmin Express app for firmware updates for the Zumo XT.
6. Test with Another Device
Test with Another Device: If possible, try pairing the Sena 50R with a different phone or device to test if the issue is specific to the Garmin Zumo XT.
7. Use Media Control with the Garmin Zumo XT
Using the Zumo XT as the Media Source: Since the music is playing through the GPS but not reaching the 50R, you may want to try controlling music directly from the Zumo XT. Some GPS devices allow you to control the music without relying on the Sena 50R for controls.
Summary of Steps
Check Bluetooth profiles to ensure both the phone and GPS are connected correctly.
Unpair and re-pair the Sena 50R and Garmin Zumo XT.
Enable media control settings in both the Sena 50R and Zumo XT.
Update the firmware on both devices.
If the issue persists, try testing with another phone to see if it's specific to the Garmin GPS.
Let me know if these steps help resolve the issue or if you need further assistance!0 -
Hi, is the Garmin paired as a GPS device or as a second mobile phone? I'm not sure if the command "go to next/previous" are forwarded to paired GPS devices. wolf cut men
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It seems like the Garmin Zumo XT and Sena 50R aren’t syncing correctly. Double-check that both are paired properly with your phone and ensure the correct audio source is selected. You might also want to revisit the Bluetooth settings on both devices.
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