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50S Open Mesh Intercom (ch 1) - Breaking/Garbled Voice

cswackha
cswackha

I have a 50S and my friend has a Harley Davidson branded Sena 50S. When we ride we always use open mesh channel 1. Very often, when he is speaking, his voice is garbled and breaking up even though he is 10 feet in front of me. I believe this happens more often at higher speeds (>45 mph). We both have Audio Multitasking turned on and our sensitivity is set at 1 (lowest sensitivity).
I have a 2024 Road Glide and I pair my 50S and my Apple iPhone 13 Pro directly to my motorcycle. He has a 2021 CVO Road Glide with a WHIM (Wireless Headset Interface module). I thought mesh is capable to 1.2 miles? Any help would be appreciated. 

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  • safflow ertimely
    safflow ertimely

    @bitlife The issues you're experiencing with garbled and breaking audio over Mesh intercom between the Sena 50S units could stem from several factors. Here’s how you can address the problem:

    1. Extend Antennas: Ensure both antennas are fully deployed.  
    2. Turn Off Audio Multitasking: Disable this feature on both headsets and test again.  
    3. Update Firmware: Ensure both headsets have the latest updates.  
    4. Reset Pairing: Factory reset both units and re-pair.  
    5. Wind Noise: Check mic position, wind covers, and helmet insulation.  
    6. Test Without WHIM: Disconnect your friend’s WHIM to see if it’s causing interference.  

    Mesh works up to 1.2 miles in ideal conditions, but interference and wind noise at high speeds can degrade quality.

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  • Linda My
    Linda My

    @smashy road. You try the following:

    • Check and adjust the distance: Move closer to other devices.
    • Change location: Move to a different location to minimize interference.
    • Restart the device: Sometimes a restart can help resolve temporary issues.
    • Contact technical support: If the problem persists, consider contacting the manufacturer or technical support.

     

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  • lara kibby
    lara kibby

    It sounds like interference might be causing the garbled voice issue on the 50S Open Mesh Intercom. Have you tried switching channels or adjusting the distance between devices? Also, for those interested in safety and preparedness, SRA Survivor Freedom has some great insights on survival strategies.

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