Cannot set up Sena WiFi dock

Harrisbikenut

15 de febrero de 2025 07:49

Using both the Sena 30K utility app and the Sena motorcycle app, I cannot connect the dock to my home wifi. When I see the Sena wifi network on my phone, I choose it but it constantly drops out. Very occasionally, it holds, the app says my dock is connected but then when I get to the “Select your device” page where I would enter my home wifi network details, the page is blank other than “Select your device” being visible at the top of the page. When I look at the dock, the blue “updating” light is on only occasionally, wifi light is almost always red. Sena “customer care” offered no help, saying I need the Utilities App which has been deleted! Unit was bought new but I gather it has been discontinued. Would any community members have any suggestions or a solution? 🤞🤞🤞🤞

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  robertkehl

  3 de marzo de 2025 19:38

  You can use the device manager on a computer if you have one to update your software. Just make sure you have a good usb to usb c cable that supports data transfer. If not your device will not be recognized in Sena Device Manager app.

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