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Disappointing distortion and quietness

Andrew Hayes
Andrew Hayes
My wife and I have Sena intercoms installed in our Schuberth C3 helmets but we can only speak to each other at less than 25-30mph. After that we can't hear each other at all. Is there some way to improve this as otherwise the intercoms are useless to us.
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  • Rafal
    Rafal

    During my experience of using SENA intercoms, word clipping, distortion and dropped calls were caused by a folded antenna on one of the intercoms. Both intercoms must have a raised antenna. 

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  • Andrew Hayes
    Andrew Hayes

    Hi Rafal, thanks for trying to help. The intercoms that are fitted to our Schuberth helmets have internal aerials under the padding that don't fold.

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  • Rafal
    Rafal
    Editado

    One more thing you can check:

    restart mesh on both devices. Sometimes the Sena ST1 had this affliction that it would break the connection, after a reset it would fix itself.

    You can even reset the device to factory settings if the antenna prolbemy is not confirmed.
    PS. My previous comment is awaiting approval, so don't be surprised if it appears :)

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  • Andrew Hayes
    Andrew Hayes

    I did reset to factory settings when I had issues trying to pair the intercoms which turned out to be bad instructions. I don't know if there are any settings that may help?

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  • Ali Raza
    Ali Raza

    Locksmith 

    One more thing you can check:

    restart mesh on both devices. Sometimes the Sena ST1 had this affliction that it would break the connection, after a reset it would fix itself.

    You can even reset the device to factory settings if the antenna prolbemy is not confirmed.
    PS. My previous comment is awaiting approval, so don't be surprised if it appears :)

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