Sena 10C Evo camera problems
Hi,
I am using Sena 10c evo one month. From the very beginning I could not manage to get it work properly.
First of all, when I switch camera on, I was trying to start recording immediately. Only later I've noticed, that I have to wait for second beep after notification, that camera is on.
For some reason camera stops recording by itself. It does not give notification "Recording stopped", only beeps one time. After hearing this, I have to start recording again. Sometimes it starts normally, but sometimes, it gives another sound beep and does nothing.
Sometimes, after the ride, when I try to stop recording, I get only beep sound, and no notification "Recording stopped". If I press button again, it gives same beep, and no other actions. Situation changes only after switch off camera. In that case file is corrupted and can not be opened.
I need help, how to fix these issues ? Firmware is upgraded to latest one.
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same exactly, it stops itself in max 2-3 minutes, and don't record again if you do not reopen the cam
after reopening , same problem continues
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Update: they changed my Sena 10Cevo to the new one. Inside was update, which was not available at that time. i think it was version 14. New Sena 10cEvo was working perfect until one day, when it stopped recording by itself, and later started again, and stopped again. It is doing same until now. I have tried to contact support, and they rejected my request because my new sena has wearing signs on it.
It seems that they are only searching for reason not to fix issues. Nobody answering from Sena main branch, nobody answering emails. Company support is useless.
I always recommend my friends not to buy sena. I hope they will close soon with such logic of business.
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Dear Kestutis,
I bought my 10C Evo new recently and had the same camera stop start recording issues as you but from first using it. I tried 2 different new SD cards, same result both times. I contacted Sena support and within 24hours I had a positive response from them, I tried the solutions they suggested but it did not work. However, I did more research on SD card compatibility, and discovered that one of my cards (Sandisk 64GB) these are a known issue with the 10C units. The other SD card I tried turned out to be a fake card and when tested on my Laptop it does not meet the fast data transfer rate required for 4K video recording. I bought a new Samsung 128GB sd card and my 10C is now working perfectly.
If you have not yet done so I highly recommend that you buy a known genuine new Samsung SD Card and try that.
Good luck
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Mr. Graham,
Thanks for advice. I will definitely try. I had such idea, but later i stopped filming and did not care too much about that issue. Would be great to fix that issue and have opportunity to use camera.
I will come back with my experience later.
Thanks again.
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Mr. Graham,
I am happy to say, that your advice worked well. I put card, which i was using in my drone, and record did not stopped until i wanted.
Thank you so much.
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Dear Kestutis,
Great news, I am happy to have been able to help, enjoy your motorcycle ventures and always ride safe.
Best regards
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