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Shoei Neotec II + SRL 2 problems

Hi all,

The microphone remains open during a two or three way communication, even though my helmet + visor is closed.

The srl is up to date, reset and back to factory settings do not help.

In the settings list I don't see an option to set the ambient sound, this should solve the problem I think.

How can we solve this?

Regards Stephan.

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