Sena 50R Mesh Not Working

When I press the mesh button, the unit beeps once, followed by two additional beeps -- NOT "Mesh intercom on".  Been trying to get tech support for a few days now, nothing.  The unit is ~year old, has been reset to factory defaults and updated to v1.0.8 software -- the above sequence is the same.  Mesh does not appear as an option in the Sena 50 Utility app for iphone either; although the phone will connect to the unit and allow for music, phone calls, etc.  It appears the mesh radio in the unit has failed?

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