Hey everyone,
I’ve been using my Sena SRL2 (installed in a Shoei helmet) for about 5 years now, and it’s always worked perfectly — until last week when the microphone suddenly stopped working.

• The intercom powers on normally

• I can still listen to music and hear sound through the speakers

• But I can’t speak during phone calls or intercom use — no one hears me anymore

I opened the helmet to check the mic connection — everything is in place, no visible damage. The unit hasn’t had any impact or physical damage, and I haven’t changed anything recently.
I also did a soft reset and checked firmware updates using the Sena Utility app, but it didn’t fix the issue.

Has anyone had this happen after a few years of use?
Do you think the mic can be replaced easily, or is it more likely a deeper hardware issue?

Thanks in advance for any advice! 🙏