Sena Outrush firmware update

I am not able to connect my helmet to my phone as it needs a firmware update.

If I connect it directly to my PC via a USB2 port, like the software says, it seems to recognize the helmet, but I can't go any further.

I also can't turn it on when its connected via USB. It just beeps a lot.

Anybody managed to get this POS to work? 

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