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Sena 30k won't turn on

Sena 30k headset has recently been unable to power on.

- The unit has been recharged and a blue LED indicator is illuminated to indicate that the battery is fully charged
- The unit is recognised by the Sena Device Manager software.
- I have tried updating to the most recent available version (v3.2.1), this did not solve the problem
- I have tried restoring the firmware, this did not solve the problem

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