Sena 20S EVO FM radio does not work

Please help
I recently purchased a Sena 20s EVO unit
I upgraded Firmware 2.2.1 to 2.2.2.
FM tuner does not work, other functions work well.
On the Android App Sena Utility, the FM option is frozen.
I used the instructions for use, QuickStart Guide 20S EVO page 7 but it doesn't work. I used the 20S EVO 1.1.0 manual instructions but to no avail.
On the Configuration Rotate Jog Dial, I select FM Station Guide Enable. But still unsuccessful.
Other functions work.
Maybe the device is faulty?
I'm asking for your advice.

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