does 50c work reliably for anybody?
I ride a 2022 BMW GS
I Use an iPhone 13
Bought and installed a Sena 50c
When I power up the 50c, it seems to reliably connect to my phone via bluetooth, but VERY intermittently connects to the bike (BMW Connect)
Only sometimes does SIRI respond, when I say "Hey Siri" most of the time it is followed by a single beep.
Sometimes when it is connected (different session usually) Siri responds and obeys my command. But, she says "now playing <music requested>" but no music plays. Phone says it's playing music, but nothing in the ears. Then after 15-20 miles, music magically pops into my helmet. Not interaction with the 50c, nor with the phone, it just magically decides to play.
Sometimes, in other riding sessions, the 50c will connect with the bike (bike can control media, volume, calls, etc...) and it will work. But it seems like about 1 out of 10 times does everything work.
Also, does the 50c have voice commands other than Siri and Google? I've tried everything I can find, and it doesn't seem to respond to anything other than siri.
Super frustrated, feel like I may have wasted $500. I'm technical professionally, but this thing kicked my butt trying to get it set up.
I did manage to update firmware to 1.0.1
Does it work for anybody? Is there a better tutorial or guide somewhere? If not, anybody want to buy a slightly used 50c?
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Sometimes when it is connected Siri responds and obeys my command. !
driving directions get Directions & Show Routes
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My brand new 50C works fine, except for a massive battery drain, once the camera is activated.
A max. of 15 Minutes until it turns off due to low battery.
So I keep it on a powerbank while riding.
While I was able to control my 10C pro through the remote RC4, this seems to be no longer possible with the 50c. I can contral everything except for mesh and camera, no matter which remote I am using. Controlling the camera directly on the 50C is not a proper solution.1 -
Here are a list of my Problems:
- Hey Sena works in german language only when you spell "Sena" in english
- "Ok Google" opens Samsung Bixby no commands work- after device is fully charged "Blue led" the app says it´s loaded to 87% never seen any higher number
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Today we took our new Senas to a testride.
Your list pretty much sums up our (really bad) experience today.
Just one more thing to add: the maximum distance for a mesh connection on a plain field (we even measured it) is between 25 an 30 meters. This is absolutely inaccptable, as with our Sena 30k setup the distance usually is +1km.
I am thinking about returning the new 50C to the retailer.1 -
Just received the 50C today, 07-19-2022. Currently using the 10C for many years.
Very disappointed to learn, that is, AFTER I made this purchase, that SENA has changed the meaning of "Video Tagging". I currently own a SENA 10C, and the Video Tagging mode is the Primary reason I purchased a new SENA 50C model, as it is advertised as offering the "Video Tagging" mode. But wait, SENA's Marketing Manager pulled a fast one, and failed to disclose in any forum, on any SENA website, in any SENA advertising, that, the SENA proprietary "Video Tagging" feature is No Longer a true Video Tagging feature, and that SENA has changed the entire operation of Video Tagging. Yeah, that sucks !
Take notice, that even on the SENA 50C Quick Users Guide, the "Video Tagging" feature is NOT even listed as a feature. In the Users Manual, less than one page is devoted to explaining "Video Tagging", and even that explanation was written on the level of a third grader grammar student. Really, does anyone even proof read these.
Tell me the SENA Marketing Manager has been fired. How can there be so many complaints on the SENA Video Tagging and the Marketing Manager is still working for SENA ?
Check this out. SENA 10C Users Manual clearly states in the Video Tagging Section: "This eliminates the file storage of unnecessary video content." SENA therefore is stating the "The 50C creates the file storage of unnecessary video content" ?
Is that correct ?
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I'm debating giving the merchant my new 50C back. I used to be able to use the remote RC4 to control my 10C pro, but it appears that this is heardle game no longer an option with the 50c. Using any remote, I can control anything except the mesh and camera. When it's connected, Siri occasionally answers and follows my instructions.
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I discussed this issue with SENA already.
Right now, only the basic functions for the BT part of our 50C is supported by the remotes.
A future firmware might resolve this, but no ETA is given for this fix.0 -
Extremely disappointing that I can not use RC4 remote as I did with my 10C to control the camera. The last thing we need to be doing is taking a hand off the handlebar to operate the button on the 50C to take pictures/video - especially since this often involves maneuvering at the same time. This is now a safety hazard that having a handlebar mounted remote is supposed to take care of.
SENA: please fix this with a firmware upgrade! Camera function via RC4 remote needs to be restored.
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This is a disappointing response:
Agent #09, Aug 23, 2022, 2:07 PM PDT:
Good Day,
The RC4 was originally designed to work with the 10C series.
RC4 is able to be paired to the 50C; however, functionality with the Multifunction button only allows to enable the group intercom feature after pressing/holding for 1 sec.
Thank you,Best Regards,
Sena Technical Support
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Update to 50C functionality with RC4 remote:
Sena has released firmware update 1.1 which has enabled the remote functionality of 50C camera with the RC4 remote. I am very impressed with the speed with which Sena customer care reacted to this problem I reported Thank you Sena for the excellent customer service!
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