I have had the following sena products and for the most part the only thing that worked for all of them was the intercom. I started with the sena 10 then the 20 then the 50 and they all had issues that some were resolved and most were not. I currently have a 50 s that voice recognition is not reliable i cant update firmware wireless i have to hard wire it and use my computer. now the volume is to low after the last firmware update to 1.1.1 I am tired of being the guinea pig. There products are not cheap and as soon as a new model comes out my old model is significantly worth less money. There trade in policy is awful and the products are released with bugs. I get the impression that they do not care .