Alex - Sena Support
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Actividad reciente de Alex - Sena Support-
Comentario oficial hello, we do have slim speakers for the SMH5.https://store-us.sena.com/products/slim-speakers?_pos=2&_sid=c9f3d61a1&_ss=r
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Sorry about that, I missed understood, as far as I am aware right now, there are no plans to update the stryker, as most ECE helmets are either phased out and replaced with a new one, so with that ...
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Comentario oficial This helmet is a bit tricky for fitting a comms device. You will probably have to use a 3M to adhere the device or the universal clamp and tinker with its fitment. As long as the base of the helmet...
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Comentario oficial You might want to check your EQ settings on the SENA app and on your phone if you have that feature. If you have an iPhone, make sure to set your BT device to headset or speaker as its "device." I ...
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Comentario oficial Il semble s'agir d'un problème avec le firmware Android actuel, car je viens de tester cela sur nos appareils Android internes et sur mon appareil iOS personnel. Assurez-vous que votre paramètre p...
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Comentario oficial Hello, can you give me the ticket number you originally submitted so i can review it? you can respond to the new ticket i created as well.
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Comentario oficial Veuillez consulter le ticket que j'ai créé pour vous et me fournir une photo du numéro de série de votre appareil à l'arrière, afin que je puisse vous fournir le micrologiciel correct et à jour.
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Comentario oficial Hello,Our products are not affected by the new ECE 22.06 certification. The ECE 22.06 is a regulation that sets updated safety standards for motorcycle helmets, including more rigorous testing for ...
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Comentario oficial Hello,What phone do you have? if its an android please make sure the sena camera app is fully updated. as this has been a reported issue, and the solution found was most of our customers had the se...
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Comentario oficial Hello, We usually tend to replace defective items under warranty. For example, as of today's date, June 20, 2024, items bought on or before June 20, 2022, would either be out of warranty or today w...