Alex - Sena Support

1. Comunidad
2. General Discussion
3. SC2 Set up easy now a few days later no longer works

Hello, this looks like it might require some deeper troubleshooting that i can't provide on here, can you submit a support ticket and let me know the ticket number here?  Cheers,

1. Comunidad
2. Tips & Troubleshooting
3. Kommunikation und Musik

Hallo, Um das sporadisch auftretende Audioproblem zu beheben, empfehle ich, das Audio-Multitasking zu deaktivieren. Dies könnte zur Lösung des Problems beitragen. Eine andere Sache könnte die „inte...

1. Comunidad
2. Tips & Troubleshooting
3. Sena 50R

Hi Thomas, I apologize for the difficulties you're experiencing. Oftentimes, certain devices are not recognized due to a "security" feature in Windows 11 that is not very compatible with specific d...

1. Comunidad
2. Tips & Troubleshooting
3. My Dwo-6 won’t do audio multitasking right

Hey Ben, have you updated to the most recent firmware via cycle gear support? they use a different firmware vs the SENA version.  I would also suggest a factory reset and a fault reset after the fi...

1. Comunidad
2. Tips & Troubleshooting
3. Sena 20s evo Gefährlich laut!!

Hallo Amar, Entschuldigung für das Support-Ticket-Problem! Wir sind am Montag auf dieses Problem gestoßen, aber es sollte inzwischen behoben sein. Ich habe in unserem Support-System ein Ticket für ...

1. Comunidad
2. Tips & Troubleshooting
3. Sena R1 Cycling Helmet - Group Disconnecting

Hey Kara, I'm sorry to hear that you've been experiencing difficulties with the connection. I've had some experience with similar issues, and I've found that resetting the device pairing and then r...

1. Comunidad
2. Tips & Troubleshooting
3. Best Spider config (rider/pillion/group)

Hey Ian,that's a great question, and hopefully I have the answer you are looking for. we recently did a firmware up date on the 2022 edition spider ST1 and RT1 to include a new feature called Mesh ...

1. Comunidad
2. Feature Requests and Suggestions
3. Bluetooth between Sena and action cams like Insta360

Hey @Jay Az, While I do understand what you mean, it's hard to say if it's firmware-related or hardware-related with Insta360 products or not. Why? Because we didn't do any firmware updates prior t...

1. Comunidad
2. Feature Requests and Suggestions
3. Bluetooth between Sena and action cams like Insta360

Hello All, Here is an update. Although we aren't able to provide any information regarding the Insta360, this might only be a theoretical situation. Some of you may already know this if you've been...

1. Comunidad
2. Feature Requests and Suggestions
3. Sena SRL Mesh or 50S/C with Insta360 X3

Hi Patrik, i just worked with another user about Insta360 support, can you also give this a try. "head to the airpod connection settings and select "other devices" during the scanning process. Whil...