Alex-Sena-Support

Alex-Sena-Support

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Última actividad de Alex-Sena-Support
  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    hello, yes you are probably doing it correctly, you just need to keep holding it, at 5 seconds it goes into pairing mode, after that it goes into configuration menu, so please keep it pressed down ...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Hello,only certain devices will have passthru for using google assistant / siri, which device do you have? you also need to make sure you assistant settings are allowed to work with the phone locked.

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Hello,Thank you for sharing this! we do advocate this all the time and some times users don't take it seriously when it can be as simple as that. Users need understand there are many different cabl...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Hello, I created a ticket for you, so it would be easier to respond to. In the meantime, please be ready to provide an image of your device's serial number on the back of the device, as well as con...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Bonjour, J'ai créé un autre ticket pour vous, juste pour suivre ce qu'il se passe et voir si je peux retrouver l'ancien ticket. Les commandes vocales SRL2 sont généralement le résultat d'une mauva...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Hello,I created a ticket for you, please be prepared to provide a picture of your device serial number on the back of the 30K as well as a screenshot of any error codes that pop up on the sena devi...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    if the battery is draining while its off, that means the internals of the battery have dried up and can no longer hold it's charge. this is common behavior in lithium batteries that are not properl...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Technically, you can replace it, but it will void the warranty. as long as you report battery issues prior to warranty expiring, we can replace it.

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Hello,because the 50 series device only house 1 Bluetooth chip, it can only do one or the other, so when you share music, you will have to re-establish the intercom connection. On other devices tha...

  • Alex-Sena-Support

    Alex - Sena Support hizo un comentario,

    Comentario oficial

    Deaktivieren Sie die VOX-Gegensprechanlage, da das Mikrofon ausgelöst wird. Oder Sie können die Empfindlichkeit der VOX-Gegensprechanlage auf Stufe 1 ändern.