Support Agent LK

1. Comunidad
2. General Discussion
3. Release date for 60c (Camera-Version) ?

We do not have any announcements about a new version of an action camera headset at this time. Please keep an eye out on our social media channels and www.sena.com for any new product an...

1. Comunidad
2. Tips & Troubleshooting
3. Is it possible to pair the Sena RT1 with other brand intercom?

The RT1 is a mesh-only headset, correct.  It has bluetooth connectivity, but does not have the hardware for bluetooth intercom, where the universal intercom would work from. And as far as we know, ...

1. Comunidad
2. Feature Requests and Suggestions
3. Universal Bluetooth

Hi Daniel, The Phantom series and Specter are both mesh-only helmets.  So while they do have bluetooth connectivity, they do not have bluetooth intercom, which is where the universal intercom works...

1. Comunidad
2. General Discussion
3. Phantom connectivity

It is a hardware issue, unfortunately.  The bluetooth intercom requires a separate chip from bluetooth connectivity, which the Phantom does not have.  So firmware updates couldn't help there.

1. Comunidad
2. General Discussion
3. Sena 60s EVO

Hi Martin! I'm assuming you mean the Sena Device Manager app for PC.  If so, that would be the reason why it isn't being recognized.  It needs to be done through the Sena Motorcycle App.  Sena's ne...

1. Comunidad
2. General Discussion
3. Sena phantom Bluetooth to cardo

Hi Dewald, I'm afraid that isn't going to work.  The Phantom line of helmets is mesh-intercom only.  It has bluetooth connectivity, but no bluetooth intercom.  Therefore it doesn't have a universal...

1. Comunidad
2. Tips & Troubleshooting
3. Is there a list of voice commands?

See above!

1. Comunidad
2. Tips & Troubleshooting
3. Is there a list of voice commands?

User guide, section 10.  While the hardware is made by Sena, it's a Schuberth product, so you won't find it on Sena's support pages, you have to go to Schuberth's site.  But I went ahead and pulled...

1. Comunidad
2. General Discussion
3. Bad quality audio srl3

Hi guys! It's something Sena is aware of already, and are working to correct.  Sorry for the trouble, but that's an amazing catch either way!

1. Comunidad
2. Feature Requests and Suggestions
3. Outstar 2 - intercom pairing

Hi Marvin, I hate to say it, but you bought two helmets with different tech in them.  There was a time you would have been correct, as all Sena used before was bluetooth.  But since then, Mesh inte...