Support Agent LK

1. Comunidad
2. General Discussion
3. Mr

Hi Zaggie, No, the SRL3 does not come with a remote control unit.  They are available, but sold separately.

1. Comunidad
2. General Discussion
3. Wave hasn't been working for a week, and we're all smiling?

Hi there, This is Leo, with Sena tech support, Tier 2.  Thank you for letting us know!  We absolutely care, we will investigate the situation and find out what's going on!

1. Comunidad
2. Tips & Troubleshooting
3. Sena 5S charging icon when charge is complete

Have you tried a fault or factory reset?  Give those a try, if the battery doesn't improve, contact Sena's technical support for help.  May have to do a warranty exchange.

1. Comunidad
2. Tips & Troubleshooting
3. share music from 60x to SMH10

Hi Santiago, Unfortunately, the 60X does not support music sharing.  

1. Comunidad
2. Tips & Troubleshooting
3. Sena 60s %1 power

Put in a ticket with technical support, the device may need to be replaced. US: https://www.sena.com/en-us/support/ticket/ Europe https://www.sena.com/en-eu/support/ticket/

1. Comunidad
2. Tips & Troubleshooting
3. M1Evo and U1 - multitasking

Hi Rich, Unfortunately, neither of those helmets has audio multitasking for mesh as a feature.  You will be able to do one or the other, but not both at the same time. Sorry I don't have better new...

1. Comunidad
2. General Discussion
3. birthday

Hi Amir, Have you contacted technical support to see if they are able to assist you?  If you tell me where you're located, I can provide a link to contact them.  And what model headset do you own?

1. Comunidad
2. General Discussion
3. +mesh or MeshOn?

Hi Costas, The Specter is a mesh-only helmet.  To pair it with a Cardo Edge, you would need bluetooth intercom, which the Specter does not have.  It has bluetooth connectivity, yes, but not bluetoo...

1. Comunidad
2. Feature Requests and Suggestions
3. Active Noise Cancellation (ANC) Earbuds for 60S EVO

Hi Richard, Unfortunately, the ANC earbuds will only work with the 60S Evo.  They will not work with the 60S.  Sorry to be the bearer of bad news!

1. Comunidad
2. Feature Requests and Suggestions
3. No updates for my harley sena 50s

We've contacted HD to see if we can get their approval to release the 2.1 update.  We've had no response so far, and if that continues, I'm being told we'll go ahead and release the update ourselves.