Support Agent LK
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Actividad reciente de Support Agent LK-
No, unfortunately. At this point in time, Sena does not allow device firmware to be downgraded.
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Comentario oficial No, the 60S is not compatible with the Freewire.
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Comentario oficial Hi Vincent, Sorry to hear you've had a hard time getting through to support. Sena is 100% on supporting our customers, you guys are so important to us! We wouldn't have any reason to be here with...
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You can find a listing of our releases here: https://www.sena.com/en-us/stories/notices/
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If that's a feature you'd like to see restored, best way to go about it is submit a feature request! https://community.sena.com/hc/en-us/community/topics/200653446-Feature-Requests-and-Suggestions
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Hi there! The current lineup of Sena bike helmets don't have audio multitasking, unfortunately. The feature had to be removed, since bicycle helmets are open face and the mic is exposed to the air...
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Hi Craig, You aren't doing anything wrong. Much as I hate to say it, the current lineup of Sena bicycle helmets do not support audio multitasking. They did in the past, but the feature was remove...
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Comentario oficial Some Sena devices do have a feature called "Mesh Reach Out" that is designed exactly for that purpose. For example, the Sena 50S and 60S models both have it. However....Harley-Davidson headsets fe...
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Hi Derrick, Have you tried a fault reset as well? It's separate from a factory reset, designed to clear out hardware errors. If that doesn't correct it, submit a ticket with tech support, and the...
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I completely understand. And Sena does handle tech support for the device. The tricky part is, we don't control the software or firmware. So if there is a software/firmware issue, HJC are the on...