Sound quality
I have the R2 EVO bike helmet and for making phone calls, it is superb. However, the audio quality (both on a phone call and specifically listening to music) is terrible. Is there a way to upgrade the speakers? I love the helmet, but I really like to listen to music while riding, and the sound quality is so bad I usually default to using my airpods.
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Commentaire officiel
Hello,
I’m glad to hear that you had a positive experience with the phone call feature! The reason for the clear call quality is the HD Voice feature. If your mobile phone supports HD Voice, it ensures that phone calls are crisp and clear, which enhances the overall experience.
I’m sorry to hear that the music quality has not met your expectations. Unfortunately, the size and shape of the helmet limit us to smaller speakers, which do not use the same Bluetooth profile as your phone. This difference results in a lower data transfer rate for music, which can affect the audio quality.
You might want to experiment with your phone’s EQ settings or the EQ settings in your music app. Additionally, ensuring that you have high-quality streaming enabled can improve sound quality, though please note it will use more data.
I hope these suggestions help! Let me know if there’s anything else I can assist you with.
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Promotional backpacks I’m sorry to hear that the music quality has not met your expectations. Unfortunately, the size and shape of the helmet limit us to smaller speakers, which do not use the same Bluetooth profile as your phone. This difference results in a lower data transfer rate for music, which can affect the audio quality.
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