Sena 30k wont turn on, battery changed and firmware is updated
My Sena 30K wouldn't turn on during a ride. I opened it up and found that when I slightly removed the upper circuit board and then reconnected it, I could turn it on again. I replaced the battery, but the problem persists. Every time I disconnect the board from the lower section, specifically the connection at the jog dial, the Sena turns back on and works. However, once I turn it off, I can't turn it back on. Has anyone experienced this issue and knows what might be causing it? I've also noticed that if I connect and then disconnect the charger, I can turn it on again. I've already reset and updated the firmware.
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Commentaire officiel
Hello,
The issue appears to be related to your aftermarket battery, indicated by the fact you had to jump start it by plugging in the charger in order to power it back on. The firmware does not impact the device's ability to power on or off. Unfortunately, we cannot provide technical support for devices using aftermarket batteries.
Thank you for your understanding.
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Hi Alex, i had the Problem before i changed the Battery. The only reason why i changed the battery was that the problem is the original battery.
Grretings
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