SRL2 – Microphone not working, need help!
Hey everyone,
I’ve been using my Sena SRL2 (installed in a Shoei helmet) for about 5 years now, and it’s always worked perfectly — until last week when the microphone suddenly stopped working.
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The intercom powers on normally
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I can still listen to music and hear sound through the speakers
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But I can’t speak during phone calls or intercom use — no one hears me anymore
I opened the helmet to check the mic connection — everything is in place, no visible damage. The unit hasn’t had any impact or physical damage, and I haven’t changed anything recently.
I also did a soft reset and checked firmware updates using the Sena Utility app, but it didn’t fix the issue.
Has anyone had this happen after a few years of use?
Do you think the mic can be replaced easily, or is it more likely a deeper hardware issue?
Thanks in advance for any advice! 🙏
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