50s low volume
Hi Sena Support Team,
I hope you’re doing well.
I own a Sena 50S with Harman Kardon speakers, installed in my Scorpion EXO-R1 EVO Carbon helmet.
Unfortunately, I have not been satisfied with the overall audio performance.
While the sound quality is decent when stationary, the volume becomes extremely difficult to hear at highway speeds, particularly above 120 km/h.
Additionally, the original foam covers on both speakers have started cracking and deteriorating, which is disappointing considering the quality and reputation of Sena products.
I would appreciate your assistance with the following:
1. Replacement foam covers for both Harman Kardon speakers.
2. Thicker speaker spacer pads to bring the speakers closer to my ears.
3. Velcro mounting pads for proper and secure installation.
4. Any available solutions or recommendations to improve the overall volume and audio clarity while riding.
I genuinely expected better performance and durability from a premium communication system like the Sena 50S, and I hope your team can help me resolve these issues.
I’m located in Saudi Arabia, so I would also appreciate information about the availability of these replacement parts and international shipping options.
Thank you for your time and support.
I look forward to hearing from you.
Best regards
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