Support Agent LK
- Activité totale 64
- Dernière activité
- Membre depuis
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- Abonnés 0 utilisateur
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- Abonnements 30
Aperçu des activités
Dernière activité effectuée par Support Agent LK-
Support Agent LK a ajouté un commentaire,
See above!
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Support Agent LK a ajouté un commentaire,
Commentaire officiel User guide, section 10. While the hardware is made by Sena, it's a Schuberth product, so you won't find it on Sena's support pages, you have to go to Schuberth's site. But I went ahead and pulled...
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Support Agent LK a ajouté un commentaire,
Hi guys! It's something Sena is aware of already, and are working to correct. Sorry for the trouble, but that's an amazing catch either way!
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Support Agent LK a ajouté un commentaire,
Hi Marvin, I hate to say it, but you bought two helmets with different tech in them. There was a time you would have been correct, as all Sena used before was bluetooth. But since then, Mesh inte...
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Support Agent LK a ajouté un commentaire,
Unfortunately, the Bikom 20 does not have a music sharing feature. Sorry!
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Support Agent LK a ajouté un commentaire,
It's a known issue with the latest firmware update. It will be corrected with the next firmware release, which should be out within a month!
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Support Agent LK a ajouté un commentaire,
That's covered. Go ahead and contact tech support, make sure you have a copy of your receipt/invoice. We can look the devices up by their serial number, but that only gives us the manufacturing da...
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Support Agent LK a ajouté un commentaire,
Hi Colton, Sounds like that's on the hardware side. Unfortunately, with the Outrush R, the speakers can't be replaced without removing the foam liner, and that threatens the integrity of the helm...
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Support Agent LK a ajouté un commentaire,
My sincere apologies about that. The Phantom series are one of the lines of helmets we produce that do not have the universal intercom feature, as it doesn't have bluetooth intercom, only bluetoot...
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Support Agent LK a ajouté un commentaire,
Hello gentleman, The helmets can be connected, just not via Mesh. Cardo and Sena both use proprietary mesh systems which are not compatible with each other. You'll need to use the universal inter...