Sena Marketing
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Activité récente par Sena Marketing-
Kevin, can you please be more specific on the audio that you're listening to from the bike?
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@Ulysses: To eliminate the possibility of the headset being the cause of the problem, pair the 20S with a different Android phone and see if you can use the Sena Smartphone App on a different phone.
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@Ulysses: Please perform a Factory Reset on your 20S. 1. While the 20S is powered on, press and hold the Phone Button for 12 seconds until the LED changes from flashing red and blue rapidly to bec...
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We apologize for the experience that you are having with our Technical Support department. With that said, once your product has been processed, we will ship out a replacement and you will receive ...
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Jeff, are you able to transmit your voice using the microphone on your headset while holding down the main PTT button on the SR10?
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Alicia. While the 20S is powered on and charging, please perform a Fault Reset by inserting a paperclip inside of the small pin-hole on the back of the unit and push down on the reset button inside...
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Willy, please submit a Help Desk ticket to our Technical Support department for assistance with your Prism Tube. You can see how to contact them by visiting https://support.sena.com/hc/en-us.
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Tyler, make sure that the Audio Boost feature on the 20S is disabled which can be done through the Configuration Menu on headset or by using the Sena Smartphone App and see if the audio quality has...
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I can say for the Harley-Davidson with the Boom! Infotainment System that it will go back to the FreeWire if the music on the phone is paused.
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Andreas, please download the latest version of the Sena Device Manager which is v3.5. You can download it from our website here https://www.sena.com/software/#device-manager. Connect your SMH10 to...