Sena Impulse update/firmware cannot be performed. No progress 0%

Hi all, 

I hope you can help me. The helmet (new) is trying to update from v1.0.4 to version 1.1 (via. Wifi). The helmet is properly connected to the network and the update page on the phone is called, but it the progress of 0% (0/6) does not change. I have already reset the helmet and also reset to factory settings. I have also tried to update the helmet via other devices. Unfortunately, none of this has worked so far. Does anyone of you still have an idea what I can do?


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