SRL-MESH is not charging but red LED is on

Mo Kweon

25 aprile 2023 20:49

Suddenly, my Sena SRL-MESH is not charging. I left it charged overnight and the LED indicator was red.

I disconnect and reconnect again. The LED is still LED, and I waited several hours, and it didn't charge at all. When I turn it on, I get the low battery level warning.

 

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  Mathis Brunn

  30 aprile 2023 00:48 Modificato

  I have the same problem.
  First time I wanted to fully charge it.
  Left it on charge last night and it only went from 40% to 50% on a 5V 1A charger with a normal USB C cable

  Used it today until it shut off. Now it has been charging for 6 hours and the app only shows 50%. I used the wifi adapter on a 5V 2A charger.
  Now changed the wifi adapter to a normal cable on the 5V 2A charger. 

   

  [Edit]: Also the language setting is set from german to english everytime I connect it to the wifi adapter.

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  Mathis Brunn

  1 maggio 2023 18:58

  Ok, my System seem to work now.
  I used it yesterday till it ran out of battery (which was just an hour), then in the evening I put it on charge with a 5V 2A charger and the wifi adapter. Today in the morning the LED on the helmet was blue and the purpleish LED on the adapter stopped flashing.
  In the app it said 100% SOC. Today I used it for 7-8 hours for navigation and some music and finished on 54% SOC.

  So the battery healed itself, but the language still resets to english.

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  Tom (masterX244)

  2 maggio 2023 13:43

  You need to configure the language in the adapter, too to prevent the overwrite. Not sure where it is in the app since i usually "speak" the protocol that the app uses to talk with the adapter (found that stuff out when doing some research a while ago)

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  Mathis Brunn

  2 maggio 2023 15:07

  Alright, will look into it.

  Sadly today I've got a problem again. Charged it over night to have a full charge and it doesn't even turn on. Plugged it in a couple of seconds then startet it, only thing that came up was "battery low, goodbye"
  Not what you expect for that money.

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  Mo Kweon

  2 maggio 2023 15:09

  I submitted a service request.
  I'm not sure how it would go.

   

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  Mathis Brunn

  6 maggio 2023 07:37

  Again... In the evening I plugged it in and set it on the edge of the table. Checked the LED is red. Now in the morning the LED was off and the battery empty. I didn't touch it in the night.

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