Reset after Firmware update?

I recently updated to v4.2.1 a month ago.  I have had a few bugs since then.  Sound quality from helmet to helmet is a lot better though..  

This past weekend, I shut it off while stopping for lunch to save battery.  After lunch, it wouldn't turn back on.  I did a firmware restore when I got home.  Seemed to work fine.  

I was advised anytime after doing a firmware update, I should do a factory reset.  So I did and it and it sent my SMH10 back to v4.1.1  Kinda went backwards.  Is that what is recommended?  Did I do something wrong?

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