The jog dial no longer operates as it used to. I am unable to jog to the next or previous songs. Volume and Play/Pause still function properly. I have ensured the latest updates are installed and have re-paired it with my phone. Please advise.
I had the same problem, just that in my case that option never works, Any idea anybody?
My issue was on Android and turned out to be an issue with the app I was using. I uninstalled it, and used a different, then installed it again when it was updated, and all works fine now!
I don't remember when it stopped working for me, but my phone has been updated this year to KitKat 4.4.2. I can't get any of the jog dial functions to work at all with the stock Music app (nor Pandora, for example). Play, Pause, nothing works. Help!
@David: Remove the headset from your phone, perform a Factory Reset on the headset, then pair the headset back to your phone.
I have to factory reset which causes all my programmed radio stations and custom setup to be lost in order to get back next/prev song functionality? Is that guaranteed to fix the problem? I'd be really angry if I do that just to find out it doesn't fix the problem.
Oh wait - isn't there a way to backup all my settings and then restore them after a factory reset?