Please explain VOX modes
I understand the idea behind VOX: speak and something happens without pushing buttons. What I don't understand is how VOX Phone and VOX Intercom work.
If I'm riding on my own, I enable vox phone and disable vox intercom. Talking into the mic doesn't get a response from my phone. What does VOX phone do?
With VOX intercom, I expect the pair with another rider as usual and when one of us speaks, the intercom goes hot and I hear my friend and vice versa. When the talking stops, the intercom should go quiet. At least that how I expect VOX intercom to work. On a recent 300+ mile ride, we chatted as usual, and also rode for a while without talking. I can barely hear my friend's engine and wind noise, and, using side tone, I'm sure I'm equally noise-free when not speaking. But it doesn't seem that the connection ever went fully quiet during the "nothing to say" moments. How is VOX intercom supposed to work? (Yes, both my friend and I have VOX intercom enabled)
Finally, it seems that VOX phone and VOX intercom can be enabled at the same time. How's that supposed to work?
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VOX Phone works specifically when a phone is paired to a headset and a phone call comes in, it can be answered handsfree by saying "Hello?" or blowing into the microphone so that it activates the microphone and answers the phone call.
VOX Intercom works specifically for an intercom conversation for when a rider wants to speak to another rider without touching the Jog Dial (or center button on the SMH10R). Speaking into the microphone or blowing into it will activate the microphone and then open the intercom channel with the other paired headset. When the microphone detects that the intercom conversation is over, it will then start an internal 20 second countdown in which it will then close the intercom channel and return to mode it was in before (standby mode or music playing).
Both VOX settings can be enabled at the same since they are used for different purposes.
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OK - gotit as far as VOX phone works. It's what I expected to be the case.
On VOX intercom, I assume we have to do the pairing procedure first, before starting on the trip. After that, speaking should open the connection the way it would if someone tapped the jog button.
What I don't understand is why VOX mode didn't stop the intercom connection. Is any sound enough to trigger the VOX circuit? If so, I guess we can try dropping the mic gain to see if that quiets the intercom when nobody is speaking.
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Agreed. I'd love to use VOX intercom too but 20 seconds of silence is way too long since I was listening to music at the time. Also, we had issues with our headsets remaining "active" almost all the time once on a ride and I later figured out it was because the channel was opened via VOX and the wind noise (two full face helmets) kept the channel opening almost indefinitely. Very frustrating.
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I am having an issue with me not being able to hear a friend with a 20s, but he can hear me. I stumble across this conversation and now I'm thinking this may possible be the issue? He can hear me, I cannot hear him. But.. I have a 20S and I don't seem to have a VOX setting for the intercom... What am I missing? How do I get to this setting? and is there a sensitivity setting? Looks like for the phone VOX it's either on or off.
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Charles,
It's not likely that the VOX is the source of the issue. There could possibly be an issue with your friends microphone which is why you cant hear him?
Does he also have a 20S?
Check your friend's headset if other people can hear him on a phone call.
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Well.. issue resolved. The firmware update to 1.3 fixed the issue. We made no other changes except to upgrade the firmware. I knew it wasn't the mic because to communicate we were calling each other on the cell phones (via the20s's). The issue resided with the intercom feature. At any rate, it's fixed. If anyone is still having issues with the intercom feature I suggest you make sure you are running v1.3. :-)
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Ok. I still don't get it. I am a long time smh10 user and tried out new 20s pair this weekend. Have upgraded firmware to 1.5. HOW DO YOU TURN THE VOX INTERCOM ON AND OFF? I and my riding partner prefer doing the Phhht thing to having the units constantly open. I've looked through the documentation and see no reference to how to enable/disable vox intercom. Help.
BTW, the range doesn't seem to be any better, and the audio quality a little inferiour to our old SMH10. I suspect I just don't have these things configured correctly.
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For SMH10 it's the second item in the option list for setup. #1 is phone vox and #2 intercom vox. With it enabled sticking a somewhat long and loud "AH" in front of the first sentence is enough to trip the vox. For the 20S, as best I can figure out from the manual, there is no vox intercom setting, only vox phone. One place you could try is the update manager; the option menu at the end of the update might offer a clue. But basically either you have to keep the intercom open by yakking a lot or learn to live with the silence if nothing's being said. :-)
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One other possibility: the smartphone app might have a way to adjust the intercom functionality.
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Jim,
The 20S does not have the VOX Intercom feature similarly to the SMH10. However, you can use the voice command system to connect to and disconnect from other headsets that you are paired with.
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The 20S does not have VOX intercom?????? You have to be kidding me. That is such a BASIC feature for an intercom system, and this is your top of the line system, or was before the 30K? This feature should be on every motorcycle communication system you release. Can it be added via a firmware update?
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Agreed it should be there. The SMH-10 had it. (See above)
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ADDED: The challenge is to get Sena to at least acknowledge suggestions like. They remain as silent a tomb and put out new products while ignoring the existing customer base. If ever there was recipe for corporate suicide, this is it.
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