Make it possible to connect to Cardo Scala Rider headsets

Commenti

102 commenti

  • Ken
    Ken

    Thanks, Dan.  Since posting, I've gone to the software upgrades page and see that the 10R's latest firmware upgrade was back in November.  (I didn't know it was out back then and have never upgraded my 10R.   So, I'll wait to see what comes out.  

     

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  • Cory
    Cory

    Count me in!
    As mentioned before, being able to universally connect to other manufacturer's intercoms would make a unique selling point for Sena (whatever type).
    BTW: as of this moment no software download is possible!?

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  • Dan Heming
    Dan Heming

    Cory, see my comment above.  The Universal Intercom is now possible with firmware V5.0 for the SMH10 - http://senabluetooth.com/software/smh10-firmware-5-0/

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  • Kc0jov
    Kc0jov

    Has anyone tested the v5.0 firmware w/ Universal Intercom (on SMH10) with a Scala Q2 yet?  I was unable to get mine to pair.

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  • Dan Heming
    Dan Heming

    Kc0jov.  Were you using the correct pairing method for each?  For the Sena, you need to use the new Universal Intercom pairing method outlined on page 33 under section 17.  For the Scala Q2, you need to use the phone pairing method.  

    For the Sena: Press and hold the Jog Dial on the SMH10 for 8 seconds until the blue LED flashes rapidly

    For the Q2: With the scala rider Q2 headset turned ON, press and hold the CTRL Button for at least six seconds until the Red and Blue Lights begin rapidly alternating.

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  • Kc0jov
    Kc0jov

    @Dan_Heming:  I'm going to try again when I get home tonight.  I have a Plantronics Voyager headset here in the office, and was able to get that to pair successfully today.

    I'll update my findings later tonight/tomorrow.

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  • Brookmarsh
    Brookmarsh

    I have a Scala Q3 headset to sr10 and UHF which doesnt work as others have experienced here. So my request is to look at this by Sena and look at upgrading software for the SR10. It is a pity a good system has to be altered because another company cant be bothered. They still advertise as being a market leader. I should throw them away and pay for the Sena gear

    Wombat from Western Australia

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  • Kc0jov
    Kc0jov

    @Dan_Heming:  I was able to get the Q2 to pair to the SMH10 yesterday (not sure why it didn't work the first time, as the procedure was the same). 

    Thanks for adding the cross-compatibility Sena!!

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  • Chris Whitcomb74
    Chris Whitcomb74

    Has anyone been able to pair the SMH-10 with the SCALA G4? I have been trying and have been unsuccessful. I first put the SMH-10 into "Universal Pairing" mode then with the G4 turned on I pressed and held in the channel "A" until it started flashing "RED"(I also tried channel "B" the same way). Do I need to scratch that pairing step on the G4 and perhaps use the phone pairing or maybe GPS pairing method? NOE: SMH-10 is at software version 5.0 and G4 is at 3.1

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  • Dan Heming
    Dan Heming

    @Brookmarsh, I don't work for Sena, but I'm curious what you are running into with the SR10 that isn't working?  You mention UHF?  Do you have the SR10 hooked up to a ham radio or some other 2 way UHF radio?  It is one of their pre-wired cords or did you have to make your own?  

    I have the Sena SMH10 + Sena SR10 hard wired to the Yaesu FTM-10SR (custom cable).  I'm able to talk over VHF/UHF no problem with this setup?   

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  • Brookmarsh
    Brookmarsh

    Dan

    I am running a Sena SR10 connected to a Uniden UH7700 UHF radio. Made my own lead from standard 6 Pin connection to SR10 and bare 4 wires into rj45 Plug. I patched a connecting wire inside the UHF to enable the speaker to go through the front connector instead of an external speaker connection. The problem occurs with the Cardo Q3 transmitting to the Sr10. I have tried two unifones and they work perfctly and I assume the SHM10 would also work both being Sena. The transmitted signal from my unit has a loud hum and voice level is inaudible. It almost appears to be slightly off frequency. I will try a reset over the weekend and fault reset to see if that works but I am not hopeful. The receiving signal to the Q3 headset is normal. I ride a Honda ST1100 long distance and in groups so communication is often via UHF particularly with road transport carriers. We have a lot of open space in Western Australia! The Cardo headsets were a present last year and I am hesitant in throwing them away however with the new Universal headset arrangement I will only need to purchase one Sena sMH10 and hopefully that will pair to my Cardo on two up ridiing.

    Regards from the wild west

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  • Dan Heming
    Dan Heming

    Brookmarsh, That is interesting you get the hum.  I don't know if there is really anything Sena could do on their end since you even said you tried two unifones an they worked fine.  I actually had the Cardo Scala Q2 when I first got my SR10 and used that originally with no issues.  When Sena introduced the 2 HFP connections on their SMH10's though, that made it worth it to me to swap because I could then keep the SR10 connected via the Multi-point connection and my cell phone & music connected via the main connection.  I can even pair my 2nd cell phone to the SR10.  

    So it does sound like its a Q3 issue or just something strange and maybe a reset on both devices might work?  Good luck!  

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  • Marc Woo
    Marc Woo

    @Chris Whitcomb74

    The Scala G4 needs to be put into phone pairing mode as the G4 will communicate with the SMH10 as a phone rather than a headset.

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  • Artur Nadolski
    Artur Nadolski

    @Sena

    Does SMH10 with latest firmware version can handle conference with 3 Scala Rider G4/Q3?

    Can I initiate call to G4/Q3 using SMH10 and from G4/Q3 to SMH10? Is it working both ways including conference call?

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  • Marc Woo
    Marc Woo

    @Artur

    The Universal Intercom pairing on the SMH10 is only limited to 1 non-Sena headset. More information about Universal Intercom pairing for the SMH10 can be found here: http://senabluetooth.com/universal_intercom/

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  • cooney
    cooney
    I have loaded the 5.0 firmware but what next. How do we connect the Scala units to our Senas?
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  • Marc Woo
    Marc Woo

    @cooney: Here is an instructional video that we have made on how to pair the SMH10 with the v5.0 firmware to a non-Sena headset. https://www.youtube.com/watch?v=X1DkC2e378s For more intormation about the Universal Intercom feature you can check out the v5.0 User's Guide for the SMH10 here http://senabluetooth.com/wp-content/uploads/2014/02/UsersGuide_Sena_SMH10_v5.0.pdf.

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  • Donniedaniels
    Donniedaniels

    I hope this helps someone. I just paired a Scala Q2 with the Sena after several failed attempts. 

     

    The key is to hold the jog dial button an extra second or 2 after it goes into normal pairing mode, then you will hear the word "Universal" followed by pairing dialogue. 

     

    It's easy to make the mistake of letting go of the jog dial button too early when it says pairing and the lights are flashing.

     

    It did not tell me it was sucessful but it happend withing a few seconds. Then I had to initiate a call via the jog dial button.

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  • Donniedaniels
    Donniedaniels

    By the way, thank you Sena!  

     

    I'm so glad this feature works, I can now pair with a buddy coming to town for a 1200 mile ride in June. I really didn't want to have to use my Scala Q2 with push buttons. What were they thinking with those tiny buttons to be used with a motorcyclist with gloves on?

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  • Drtbyk
    Drtbyk

    You had to have the Scala in Phone Pairing mode correct?  Which would seem to indicate that if the Scala already was paired with a mobile phone, it would now lose that pairing in favor of the Sena UC.  Is that what you have seen?

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  • Donniedaniels
    Donniedaniels

    @Drtbyk. Yes the Scala has to be in pairing mode as well. I can't answer the phone question because I didn't pay any attention to what happened there.

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  • Drtbyk
    Drtbyk

    I was just going by the SENA instructions for v5 which would indicate that the "other" Comm Device would lose it's Phone Pairing if it already had it.

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  • Marc Woo
    Marc Woo

    @Drtbyk: If the non-Sena headset supports Mulitpoint pairing (a second Handsfree Profile) similar to all Sena headsets then the non-Sena headset would be using that when paired to a Sena headset. This means that the non-Sena headset would still stayed paired with already paired mobile phone.

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  • Noyreeno6Mf
    Noyreeno6Mf
    great info thanks.
    PHP | Parents Helping Parents
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  • Chris
    Chris

    I was able to get the Scala G4 to pair with the Sena SMH10 by putting the G4 in to Phone pairing and the Sena in to Universal but they don't seem to allow you to talk.  Anyone know what I'm doing wrong or what I need to do? 

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  • Donniedaniels
    Donniedaniels

    Chris, If it's like the 2 devices I paired you then have to make an intercom call from one to another. Just like when intercom connecting two Sena devices, press that jog dial button once to start the connection. If that doesn't do it then I don't know.

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  • Chris Whitcomb74
    Chris Whitcomb74

    Chris when I paired the SMH-10 to the SCALA G4 (also tried a Q3) I put the SCALA into "Phone Pairing" and the SMH-10 into "Universal Pairing". The SMH-10 begins to make the audible chime stating it is trying to pair to another device. I then tapped the "jog dial" button and that completed the pairing process and I was able to communicate between SMH-10 and SCALA. 

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  • Chris
    Chris

    Hey thanks for the quick response on this guys, I seem to have them paired but when i push wither to establish the connection i get nothing.  

    I pushed the Sena twice since it was paired after the other Sena unit I have and enven tried to get the G4 to link and no go.  The Sena is also paired with a Navigator V if that matters...

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  • Donniedaniels
    Donniedaniels

    Do you know for sure the SMH10 is paired with the G4? For the heck of it do you have anything you can intercom test the SMH10 with post (after) the software update?

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  • Chris Whitcomb74
    Chris Whitcomb74

    Chris there is a limitation with the SENA only being able to pair with 1 universal device. If you already have the SENA paired to the Navigator you will have to unpair with that before trying to pair with the SCALA. The other thing to keep in mind, anytime you do any firmware updates a good practice is to perform a factory reset as well as remove all pairings (if the Factory Reset did not do this). Once that is complete then repair your devices. In your case you may want to go ahead and try that for starters. I myself was seeing some quirky things between devices until I removed all pairings. You can actually do this through the SMH-10 device itself by holding in the job dial button for 12 seconds until you hear the voice prompt stating "Configuration Menu" then roll the job dial through the menu options until you hear, "Delete All Pairings" tap the phone button to confirm(jog dial button is not enabled for this setting)

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