Remove "Beeps"

Commenti

14 commenti

  • dgreen
    dgreen

    Co-signed. The low battery beeping is also excessively loud.  That needs to be addressed too.

    1
  • David Baker
    David Baker

    I totally agree, I also have three other friends with Sena 20s units who have the same complaint. I run a custom molded ear plug set-up and use my Sena daily during my commute to work, the volume of the "Beep" when interacting with the phone hands free function or changing to the next song while playing music is excessively loud, which requires removing one hand from the handle bars, turning the volume knob down then changing songs / performing action. It really is a safety concern as previously stated. Please remove the beep, or provide a feature to set the beep intensity / volume level.

    Thanks for reading.

    1
  • tim hill
    tim hill

    I can't  believe there is not a fix for this. I'm just about to return this torture device.

    1
  • Shawn Priebe
    Shawn Priebe
    My 10Us are the exact same. I've wore it trying to set it up and just had to take it off. I got these today and the first thing I did was update firmware hoping that gave a new option to turn them off and found these posts. Please please either turn them way down or give us an option to disable the low battery and volume adjusting beeps. Pllleeeaaasseeee. It's honestly loud enough to cause physical damage to your eardrums. Thanks and hopefully you do this soon! Everything else is amazing so far and with that option/update it'll be damn near perfect to me,
    0
  • Mike winder
    Mike winder
    New sena 10c. Love it! Does everything i want......except for the ear deafening beep for max volume! WE DONT NEED a max volume ear shattering BEEP!!! I know now that i must always set my phone to max volume in order to make it difficult to reach the max volume beep. But the risk is always there.....yout phone volume is down.....you put on your helmet and the srnc pairs with your phone....you ride away.....you start the music playing......its a bit quiet so you adjust the volume.......and bam!.....like a lightning bolt straight to the eardrum....and beyond! You cant think. Your attention to riding a motorcycle is momentarily gone.
    If i use a pilot check list that ensuresall volumes r set correctly before each ride, i can likely avoid the deadly beep......but do i really have to do that? Come on sena....while im still a huge new fan!
    Did i mention how great this device is? Beyond awesome.... with one flaw.
    0
  • Shawn Priebe
    Shawn Priebe
    Yea Mike, we gave up and returned both of our units and got another product.Their customer service us horrible and won't even address our acknowledge our issues. They lost $800 from me and I've stopped about 5 people this fall on getting one as well because of these reasons. The cycle shop in our town recommended ones that seem much better to us without the loud voice prompt, low battery beep and loud beep in between voume levels. They won't carry the Sena brand anymore as they kept getting returned and now solely push (x) product. Don't want to spam their board with others products so I'll leave it at that. They're are better options, just do some research and visit your local shop for demos. Hopefully my Skully helmet will get here before next summer and I won't ever have to worry about add on Bluetooth products ever again.
    0
  • Mike winder
    Mike winder
    Thx Shawn. Im certainly not where you are yet but i understand the frustration after many months without a fix. Ill put in a few months and re assess.....
    After all the comments ive read about wanting volumes increased im sure that sena is surprised that we would complain that something is to loud!
    0
  • DjPaul
    DjPaul
    I think I'm about there, please....
    The initials of this product or maybe just the modle of it?

    Please...
    0
  • DjPaul
    DjPaul

    Ok, I got it and I must say, it's certainly everything SENA is not. 

    It's going to be a considerable investment, but maybe if a number of riders and I,  had a "packtalk"  we could maybe get a discount on the price? 

    I may consider selling off the 4 SENA's I have, but considering many Riders here agree that the units are dangerous and that SEAN as a company doesn't appear to care, It's probably better to add them to the landfill.

    Comments anyone?

    0
  • Mbc2237
    Mbc2237

    WOW.  there are posts all over the forum for this issue.  Why has this not been solved?  

    DJPaul, I am guessing you have had no luck based on your recent post.  

     

    http://support.sena.com/entries/54448250-Dangerously-painful-beep-issue?page=1#post_33660696
    http://support.sena.com/entries/50690720-Volume-Level-adjustments-between-hello-Sena-and-stereo-A2DP-music-from-phone?page=1#post_33576013
    http://support.sena.com/entries/48328264-Maximum-Volume?page=2

    All three of those threads PLUS this one are all dedicated to the same problem with sadly, not one solution.  

    0
  • Mbc2237
    Mbc2237

    I have also read it a few times but the ring volume of an incoming call is also "run off the road and end your life" loud as well.  

    0
  • DjPaul
    DjPaul

    Mbc2237 Hey Good Morning. 

    Yes, I, we the SENA community has had no luck with this issue. 

    I'm pretty sure the bottom line why SENA has not even so much as addressed the issue is simply, the sale of the 20s exceeds the returns. 

    No matter what the issue/s are or accumulate to as long as the units sell, it's not that they won't look at the issue, it that they can't even see it. 

    SENA is a much bigger company than just it's SENA product lines, I'm guessing but, not only is the motorcycle communications division a very small part of the conglomerate , (likely less than 1%) but the 20s is also likely an even smaller a % of sales... 

    That said, from my opinion, the only single thing that could possibly have this change even addressed,  is a death or multiple deaths leading to class action suit. 

    As motorcyclist, even collectively, we're just insignificant. 

    The only way to protect yourself and loved ones, is to

    A. Don't buy it.

    B. if you already have. Simply return it.

    C. Inform your family and friends of the dangers of the product and if you have time inform your local dealer as well. 

    Open dialog and debate may bring forth a change. But till then ... there's PACKTALK.

    0
  • DjPaul
    DjPaul

    Lastly... There's a known programer/code writer on this forum even on this very thread, I'm not very smart with computers, code or programing stuff, but I've patishend him to re write the software or patch the problems with the 20's. 

    He didn't exactly say, no, he won't do it? But he's also not done or said much about it since... 

    I offered to pay/compensate him for this work and .... well, ... If you like, Mbc2237 please encourage him or, if you know someone who's able to do this, there's a lot of money to be made from this correction.

    Think about it.  

    0
  • John Beck
    John Beck

    U guys r right,all tones need to be turned off or down

    it not only does it with the remote but every function

    the beeps suck, i'd rather have no sounds

    heres the note i sent the techs today 8/14/17

    from the date of these posts i c i might have a 

    long wait... or maybe try a different company

    .....................

    I have a sena 20s i use in my shoei Neotech
    i'm using the handlebar remote, the tones as i
    hit volume up/down or change songs forewards/backwards
    are too loud. Is there a way to turn down or OFF the tones
    while using the handlebar remote ?

    I'm using very nice headsets from earinc.com
    these are the set.............
    https://earinc.com/product/iplugz-gen-ii/

    my helmet using these ear pieces is very quite,
    and the tone the remote has is too loud expecially
    on long rides,, its seems to get louder as the day
    goes on, it's very annoying.

    Please tell me how to turn off the tones using the remote or
    turn them down, please consider a future update to either
    the remote (I dont know how to update the remote) or the
    20s itself.....

    If the tone is turned off would be great as if something
    is wrong with the unit it just wouldn't work,, no need


    for a tone in my opinion,,,, or at least the option to
    turn it down or Off completely

    thanks,

    Jon Beck

    0

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