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Please add ability to adjust or mute alert tones (20S)

dgreen

27 agosto 2015 01:14

Nessuno

Segui

This has been discussed a lot in the other sections of this forum but after a year and a few firmware release, perhaps it's time for a new formal request.

 

Sena, please give users the ability to adjust the loudness of alert tones.  These tones(beeps) I list below are the ones I've discovered (there maybe more) are not configurable and are painfully loud to the point of scaring riders:

- Low battery

- Intercom Failed

- Max volume

That last one is the worst for me because there's a hidden stinger in it.  If one is listening to a quiet audio source or increases volume not realizing that the audio source is disconnected or for any other reason sets volume to maximum, they are blasted with a two-tone alert that's excessively louder than the audio.  Here's the bonus though... if you're fast and react to the first tone by turning down the volume then the second tone is almost twice as loud as if you hadn't tried to turn the volume down.  This one is beyond painful and startling.

Do you need a video with audio as an example of what I am describing?

Will you provide the user some level of control over these tones?

 

I absolutely will not buy a 20S for my passenger helmet for this reason.  I do not want a passenger who doesn't fully understand the functionality of this device to hit the wrong control or have a low battery alert and get blasted out of their helmet.

 

Please acknowledge this and ask for any more information that will help with a resolution.

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4 commenti

• 0
  
  Red Leader 2 ottobre 2015 05:50

  Agreed. Volume configuration of Miss Sena's voice and beeps would be appreciated as they are surprising to hear due to the volume. 

• 0
  
  Red Leader 2 ottobre 2015 06:23

  Incoming call alert volume control would be helpful.  

  Ringtone for incoming calls is very quiet and difficult to detect. I've missed a few calls from failing to hear the incoming call alert. The only way I know I am receiving a call is when my music cuts out for no reason and I hear silence...sometimes a faint Sena ringtone once in a while. Either way, I press the Phone Button to check if someone did call. 
  
  (Patching through the phone's ringtone would be great as well, as users usually have their own preferred ringtones to identify callers by ear.)

   

• 0
  
  RJaynes 7 marzo 2016 02:23

  I have the opposite problem, I can be listening to the radio at a decent volume, then a call will come in and be way too loud.

  It has startled me several times, it was so loud.

  An adjustment ability would be greatly appreciated.

   

  thanks,

• 0
  
  Dreamrider 4 giugno 2016 14:43

  Sena 20S Ver 1.6 - Volume configuration of Miss Sena's voice, incoming call volume would be ideal.  Example: At highway speeds 60 - 70+MPH , double tap, a LOW Sena voice says "say a command" and I give it a command the response voice is REALLY low and I have to strain to hear it.  Additionally the incoming call ringer volume and type of ringer is non-adjustable. I read another thread the suggested to have the ring tone of the device connected play through the Sena. I would agree to that as well since, like most people, they have different ring tones for different incoming calls per-say.

  I haven't used my Sena in a group as of yet so I can't tell you if there's issues.

  If I had to choose an upgrade feature, To have Sena Voice and incoming call ring volumes be adjustable.