Earbub plug adaptor for the 10R
I love your products and have upgraded from the SMH10 to the 10R now I need Earbub plug adaptor for the 10R when will this happen I cant believe you changed the plugs on thhe old adaptor now I cant use my protective earbuds
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We appreciate your request for this item and will consider producing an earbud adapter for the 10R in the future.
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Is this a automated response? - will consider producing an earbud adapter for the 10R in the future.
This is not a good enough response for a customer who has loyally brought your products for years. I need the problem sorted out now not in 3 months time.
Why change the earbud plugs from Female to Male and create problems for all user of your products? Not very smart engineering or design!!
I have brought the New 10R, you have changed the plug so the earplug adapter will not fit anymore because you have flipped the connections, therefore creating problems for all existing customers. I have $300 protective earbuds that worked fine using my old SMH10 until I purchased the new 10R, now I cant connect up to my new 10R that I purchased. If I had known of this change I would not have purchased latest model and will consider other brands in the future.
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We will be releasing an earbud adapter for the 10R before the end of 2015.
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Well I am still waiting why are you so slow in fixing this issue, it is March this week and you said it would be here at the end of the year 2015.
I have told my friends and also all my facebook friends how bad your service is . I will never buy your products again0
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