Why is there no support what so ever from Sena, lots of promises but no action
I have brought the New 10R, you have changed the plug so the earplug adapter will not fit anymore because you have flipped the connections, therefore creating problems for all existing customers. I have $300 protective earbuds that worked fine using my old SMH10 until I purchased the new 10R, now I cant connect up to my new 10R that I purchased. If I had known of this change I would not have purchased latest model and will consider other brands in the future.
SENA REPLY
We will be releasing an earbud adapter for the 10R before the end of 2015.
Well I am still waiting why are you so slow in fixing this issue, it is March this week and you said it would be here at the end of the year 2015.
I have told my friends and also all my facebook friends how bad your service is . I will never buy your products again
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yes it has been released but none have arrived in Australia I have been waiting for 3 months now. I have seen them on your website but being a crap company you don't sent to Australia and you havent sent any to your retailers. I have to wait for some fool to decide to send here to Australia ........so the problem is still not solved, your customer service is consistent- CRAP as usual, crap product and no idea how to look after your customers take the money and do no support or help
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