Siri responds with "sorry I seem to have lost my internet connection"
Has anyone else had this issue? Below is the message I sent to tech support.
I will try to keep this as short as possible, but I need to give you all the information. I currently have a Sena 20s paired with my iPhone 6. I am a motorcycle courier and use Siri consistently throughout the day for reading and sending messages, among getting directions. Recently I started to experience issues when using Siri. I sporadically got the response “sorry I seem to have lost my internet connection”. After resetting the network settings on the phone. I contacted my network provider (Telstra), who ran a few tests and suggested it must be a handset issue and directed me to Apple. After running some troubleshooting test with Apple Care I was asked to visit a store so a “Genius” could inspect the phone. After a couple of tests and physical inspection the Genius didn’t want to inconvenience me, so they replaced the handset. After the handset replacement I still had exactly the same issue. So I contacted Telstra again, who recommended I change the SIM card. Change the SIM card. Still exactly the same problem. So after some trouble shooting and elimination tests, I start to believe the 20s may be causing the problem. I went and borrowed my old SMH-10 from a friend, paired my phone and Siri started to work perfectly again.
Now knowing the 20s seems to be the problem. I did a hard reset, deleted all pairings, rolled back the firmware to v1.4. I was still having issues. I then pared another iPhone and iPad to my 20s. Still the same problem. I also tried these test on my second 20s, as I purchased a dual pack.
Could you please provide some assistance, as to why Siri will not work with the 20s?
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