I am not able to connect my 20s online to update to firmware 1.6.
I am trying to download the latest firmware update but the new send downloader will not recognise my devices, I have turned them off and connected them but the program still doesn't recognise them? I have tried shutting down my computer and restarting it and the process. The package has downloaded onto my computer, the program just will not recognise my devices. I have previously registered both of them.
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Same problem, but it's only happening to one of the two headsets. One was recognized and updated to v1.6 but it won't recognize the other one.
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