20s Not recognized by Iphone
I have a 20s that when I purchased new with V1 firmware worked out of the box well. I saw there was a firmware upgrade to 1.6.1 and I took it. Unpaired from iPhone then it would not connect. Performed a factory reset and phone paired/worked fine. I recently saw a firmware upgrade 1.6.2 and decided to upgrade. Unpaired device from phone then... when pairing again, the phone would not recognize. It would allow me to select the device 3 times and for three attempts I get, "device not supported" then "device unsuccessful connection".. iPhone is using 9.3.4 version.. Now what is funny is if I have my cell on, and put 20s into blue/red paring mode, it will connect to phone only as "Media" and I can listen to music from phone but I can not make a call. Turning the sena off / on I get Media connected instead of phone connected. I tried doing phone pairing using phone button but it too failed.
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No answers since August. What kind of help is this? My iPhone 6S is doing the same thing with firmware upgrade 1.7.1 What gives??
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Have you tried rebooting the iPhone?
This is a community forum, so the help you get is largely dependent on another user having found an answer your problem and responding.
Sena's participation here is minimal, for whatever reason. You can try their Help desk.
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