Sena 50s Failed to recognize device. Cannot open USB

MotoRiders PL

8 aprile 2024 19:36

I can't update my sena 50s, it charges normally without any problems but I can't update via the computer, I've already tested all the cables at home and still nothing, please help, I don't know what to do. After connecting the device to the computer, there is no sound (Win10 64bit.) the LED on the intercom is red and the message is constantly displayed. Failed to recognize device. Cannot open USB

2

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  Andrew Lenhardt

  10 aprile 2024 11:56

  I am having the same issue with mine no luck on finding any fixes yet.

  1
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  Christian Langmaid

  10 aprile 2024 17:19

  I'm having the same problem, I have 2 SPH10 and I have connected one to the device manager successfully and adjusted settings, but the other won't recognise the device.  I've tried on different computers and different cables, but nothing.  One connects without any problem, the other isn't recognised. 

  0
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  Rado Van

  12 maggio 2024 22:13

  Hej I am having the same issue but like I see nobody care about it. Week Support from Sena is not surprising.

  1
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  Oscar

  20 maggio 2024 17:09

  I used my USB cable from my Verizon phone and it worked fine.

  0
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  James Perkins

  14 marzo 2025 16:07

  After spending WAY too much time following the instructions, I switched to a standard USB-C cable and then it worked.

  1
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  Paul Goddard

  21 aprile 2025 14:53

  Using the Sena wifi adapter, the device is not recognized; switching to a cheap universal cable, it works. C'mon, SENA, it's been years with these problems!

  0
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  Christos Peleties

  7 giugno 2025 17:34 Modificato

  I have the same problem my 50s won't recognize by the computer or by the wifi original cable. I use many different cables usb 3 ,usb 2 ,usbc to usbc and 2different computers with no luck. 

  0

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