COULDNT UPDATE ONLINE Sena emailedd me a file now the camera wont turn on
I received the update file as an email attachment. I followed all the steps I was told to and the camera stopped working. NO response from any buttons. Contacted the "HELP DESK" was told that's just too bad for me we cant help you at all. So now the camera is garbage. Was working fine on the old firmware.
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And that is it from SENA?
I am not able to update my 10C PRO as well .....
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have these issues been resolved, ?
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just to be clear, my camera (10c) operated normally with no issues. i could not update through the device manager software so sena directly emailed me a file. after loading the update onto my camera it stopped working. since it was a gift and i do not have a receipt they told me that it's just too bad and there's nothing they will do. so what was a great action cam is now a piece of garbage. whatever you do DO NOT use the file they email you, in my case i believe that's what caused my camera to stop working
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This is massage from SENA support team
Please try to use a different computer if possible or a USB cable or port on the computer.
Make sure that there is an SD Card inside the SD Slot on the headset ( up to 32GB Class 10/U1 SD Card ).All done on another two computers new card 32GB and 65GB and no joy no update.
SENA 10C PRO keeps disconnecting from computer every time during update.
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