10c Pro lasted all of 2 weeks
Well i waited forever for my 10c Pro. THe unit lasted all of 2 weeks before the sound cut out. If you wiggle the harness or slightly pull it out then it starts to work. I know it isnt a faulty harness because i have just installed a spare kit in my other helmet. Same thing. I purchased from Revzilla. Revzilla wants nothing to do with it because the box has been opened. Sena has been a pain in the ass to get this thing repaired under warranty. Now im without a device and leaving for a week long trip. Should have kept my 20S as a backup spare. Kinda sad that would have needed to be done.
Right about now Cardio is looking good
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Hello Vince,
I had the same issue with my 10C Pro 2 times.
It works now but for how long...
Thanks Sena to reply us !1 -
Great. Not the news I wanted to hear. How long did it take you to get them repaired at Sena?
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no return for repair for the moment... i'll see that later ;)
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But Sena answer could be greatly apprecied !
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I mean the first time it happened? How long untill a replacement came?
i see what you’re saying Your original one started working again. Mine never stared working again. I have to send it back to them
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I am having this same problem, audio cutting out upon any movement of the wire connector. Wiring seems to be the issue as I connected my unit to a friends set of wires for his 10c pro and everything worked just fine.
I submitted an order for wire replacement to sena about 2 weeks ago.. still waiting for an "elevated request" to be processed by the warranty team.
This thing has been quite a disappointment.
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Mine is doing the same thing...
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Oh Man! I just unboxed a new 10C Pro... Not the news I wanted to hear! ;(
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Can’t believe I’m seeing this. Just dropped $300+ on my 10c pro. Worked great at first. It’s a month old and my audio is gone on my videos. Called them and they said to delete and reinstall app and plug in camera while reinstalling? Haven’t tried that yet. It better get fixed. Too much money for not to work.
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Well this thing is still a pile of crap. I can’t use audio multitasking without issues. If I’m listening to music in intercom mode the conversation between my wife and I has static. Without music no static
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