It might worth getting together with Harley to develop a training program for their dealers on how to properly integrate the various Sena wireless headsets licensed to Harley. Anyone who uses the two items and has issues getting them to work properly is painfully aware that Harley dealers Techs across the country are very likely to know less about how to set up or trouble shoot the Whim unit and Sena Headsets sold at their dealerships than a customer opening the box for the first time. A fully functioning headset with the Harley Whim is rare indeed, and knowledgeable assistance at a dealer is even rarer. Since the two are meant to be integrated together both ends of the puzzle should understand completely how they work together. Customers rightfully are hesitant to lay out that kind of cash for product that technical assistance is a shoulder shrug.