Vortex Charging
Why doesn't the new Vortex charge by the charging port permitting for a faster charge compared to the wireless charging?
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Hi. The VORTEX features our Fast Charging feature and will charge faster with the USB-C cable than it will when charging it wirelessly.
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My point exactly....if the USB charging feature actually worked. The wireless charging works as stated, however neither of two different devices were able to accept a charge by cable. Please see my previous post on this topic.
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Sena you may have a production problem with the Vortex. If one device failed to charge by USB, I could possibly think that this particular device may be defective. However, when two brand new devices are displaying the same problem, something definitely went wrong while producing them. As I stated before, the wireless charging option works as intended and that's fine with me. I can do without the USB charging option, but how many of your customers will need to use the cord even for their first charge? Just saying. Take it or leave it.
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