Aux port volume scaling on 50S
Recently sent this ticket to the support desk. Has anyone lelse come across this problem on their 50S or could one of you try plugging in a set of speakers or earbuds and compare volumes with the built in speakers. Here is what I sent the help desk......
I am running a Y splitter out of the AUX port on my 50S to capture audio to a GOPRO, one half to the audio input of the camera and one half to the 3.5mm audio plug in SENA helmet speakers I additionally purchased. For some reason, these speakers are WAY WAY quieter than the HD speakers that came with the 50S and are normally connected to the base unit. Why is the audio output from the aux port to the plug in speakers so much quieter than if I use the stock built in speakers? This really is a big issue for me, as if I can't capture audio from my rides onto the GoPro and conversations with other riders, and be able to have a decent volume fed into the plug in SENA speakers then what's the point? As a test I bought a set of SENA 50s HD speakers and had a professional audio company change the hardwire connector to a 3.5mm audio jack plug. I tried these plugged into the aux socket via the splitter I mentioned and still it's quieter than the hardwired speakers that came with the unit, despite the fact these speakers are identical. Incidentally before I had the plug fitted to these extra HD SENA speakers, I connected them to the base unit and they were perfectly loud, so there is definitely some audio volume scaling taking place through the audio port which is really really disappointing. Is there any fix for this, as to be honest its a bit of a deal breaker for me. As you can see I spent almost £500 on a dual pack. I have used SENA products for well over 10 years starting with an SMH-10, so I'm kind of sad this product does not live up to it's name. Perhaps you can suggest a solution. Is this a problem on the new Harman Kardon 50S?
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Hey try the new firmware v2.0.2. They did some mic sensitivity problems for me in the update. I see in the 50s-01 previous version firmware they tweeked the aux output steps. Im interested in your gopro set up. I went a different way with mine. With my 50s onthe helmet I use a 50r with senas speaker cable accessory that has a 3.5mm plug on one end to capture a mesh conversation.This goes to a zoom ft-2 field recorder that has a 3.5mm output into the gopro media mod. This way i have a backup audio track recorded in the ft2 and the gopro just incase. When solo i use the lav mic that comes with the ft2. Only down side is I don’t think it will record a phone call.
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I have the same issue and it's really irritating. I used to own the 50r but due to severe battery issues, Sena helped me swap in the newer Harman Kardon upgrade for the 50s (50r was also out of stock). I had been using my own speakers with the 50r and really loved the sound. Now that I'm using the 50s' aux port, the sound is greatly diminished. The Harman Kardons are fine but I prefer my IASUS X3's and now cannot use them.
I suppose I can't have it all.0 -
Yeah i noticed this issue, @Sena can you improve this? Maybe allow playback from 3.5mm and the stock speakers so we just need to run one cable to the goPro
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For additional hearing protection I’m trying to use plug in headphones, but need to still use the microphone that comes with the Sena for the noise canceling properties but It seems that the microphone will not work as soon as I plug the headphones in. I’m I doing something wrong?
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