Alex - Sena Support

Alex - Sena Support

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  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    This setup wouldn’t work, as no audio would be captured in the recording. You’d be better off using a GoPro Hero 12 paired with your Sena headset for audio. Alternatively, you could use a MeshPort ...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Non-Harley branded devices only work in mono and have reduced performance when paired with a Harley-Davidson TFT. Unfortunately, this is how Harley-Davidson designed the system, and it is reflected...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Il semble que notre équipe soit déjà en train de traiter le ticket que vous avez soumis concernant votre appareil de remplacement. Nous espérons que la situation sera résolue rapidement.   Notre po...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Hello, There are no plans to update the 30K at this time. If you’re considering purchasing a new unit, I highly recommend waiting for our upcoming 60 series, which will feature USB-C compatibility....

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Hello, please see topic 2 in the user guide it goes thru how to swap the microphones on the clamp.

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    I recommend going a size larger if your sizing falls between two options. While it might seem logical to choose the smaller size—since the helmet liner will eventually conform to the shape of your ...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Hello, Status [7][50] is a mesh error code indicating an issue with your mesh chip, which prevents the new firmware from overwriting the old firmware. I strongly recommend checking the back of your...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    You need to check your Siri settings on your iPhone to ensure it is set to work while the phone is locked or face down. After adjusting the settings, test it with your phone unlocked, and make sure...

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    v1.3.1 is the current latest version for your 50S-01the 50S-10 is the updated spec that has the recent V2.5.1

  • Alex - Sena Support

    Alex - Sena Support ha commentato,

    Commento ufficiale

    Hello, Unfortunately, that will not work. The Expand Mesh is a mesh-only device, so you won’t be able to communicate unless you have another mesh device. Alternatively, you can purchase a +Mesh ada...