Alex - Sena Support

1. Community
2. General Discussion
3. HJC I30

Hello, The glue mount will work, but the regular mount won’t since the helmet design is too intrusive with the visor controls at the bottom. You'll need to use the glue mount and adjust accordingly...

1. Community
2. General Discussion
3. Replace spekers sc2 with harman kardonplace

Hello,no you are not able to replace the speakers, as you need a specific firmware to use harmon kardon speakers for fully compatibility. 

1. Community
2. Tips & Troubleshooting
3. Sena 30K oversensitive after Update!

Hello, Please lower your VOX intercom sensitivity to level 1, as this should help reduce the issue. Alternatively, try relocating your mic further away and tucking it into your helmet's cheek pad t...

1. Community
2. Tips & Troubleshooting
3. SRL3 - przerywa dźwięk

Hello, Please lower your VOX intercom sensitivity to level 1, as this should help reduce the issue. Alternatively, try relocating your mic further away and tucking it into your helmet's cheek pad t...

1. Community
2. Tips & Troubleshooting
3. Latitude Helmet needs repair

Hello, Unfortunately, these parts are not available individually, nor do we offer a repair service. If you still have the clip, you might be able to fix it yourself using epoxy or plastic welding. ...

1. Community
2. Tips & Troubleshooting
3. Voice commands lost

Hello, The Wave app is still in its early stages. Right now, the only way to control the mic is manually turning it on and off. Since the app is still in "open beta," there are features we are acti...

1. Community
2. Tips & Troubleshooting
3. Wave intercom audio problem

Hello, Which device are you using with Wave Intercom? Can you test your Sena device without Wave, using Bluetooth intercom or Mesh intercom, to see if the mic works in either of those modes? This w...

1. Community
2. General Discussion
3. Can’t register new 60S

Hello, We are aware of this issue, but don't be alarmed—you don’t need to register your device at this moment. As long as you have the serial tag on the back of your device, we can use it to verify...

1. Community
2. General Discussion
3. Model Compatability

Hello, No, the ST1/Spider series is Mesh-only. You will need a Mesh-compatible device or pair your 10S to a +Mesh adapter to enable Mesh connectivity.

1. Community
2. Tips & Troubleshooting
3. 50R stuck on v1.3.1

Hello,   If your 50R does not have the listed SP chipset shown in the firmware updates, it will not receive further updates. Version 1.3.1 is the final firmware for SP75, as there are no remaining ...